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Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We partner with trusted courier services like Delhivery, Ekart, Shiprocket, and India Post to ensure safe and timely deliveries.
We offer:

  • Standard Delivery (2–7 days)

  • Cash on Delivery (COD) for select locations

Shipping options and costs are shown at checkout based on your location.

Do You Ship Internationally?

Currently, we do not offer international shipping. We only deliver across India. However, we are working to expand our delivery network internationally soon.

How Long Will It Take To Get My Package?

Delivery time depends on your location:

  • Metro cities: 2-7 working days

  • Non-metro areas: 4-7 working days

  • Remote areas: May take up to 10 days

You will receive a tracking ID to monitor your order status.

PAYMENT

What Payment Methods Are Accepted?

We accept a wide range of payment methods:

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Credit/Debit Cards (Visa, Mastercard, RuPay)

  • Net Banking

  • Wallets (Paytm, Mobikwik, etc.)

  • Cash on Delivery (COD) – available on select pin codes

Is Buying Online Safe?

Yes, shopping at MaBapu Foods is 100% safe. We use SSL encryption and secure payment gateways to protect your data. Your personal and payment information is handled with utmost confidentiality and is never shared with third parties.

ORDER & RETURNS

How do I place an Order?

Ordering from MaBapu Foods is simple:

  1. Browse our products at www.mabapu.com
  2. Click on Add to Cart
  3. Go to your cart and click Checkout
  4. Enter your shipping details and select payment method
  5. Place your order

You’ll receive an order confirmation and updates via email/SMS.

How Can I Cancel Or Change My Order?

To cancel or modify your order, please contact us at info@mabapu.com or call our helpline within 2 hours of placing your order.
Once the order is packed or shipped, we may not be able to cancel or change it. In that case, you can follow our return process after delivery.

Do I need an account to place an order?

No, you can place an order as a guest without creating an account.
However, we recommend creating an account for:

  • Faster checkouts
  • Order history access
  • Easier tracking and returns
  • Exclusive deals and offers

How Do I Track My Order?

After placing an order, you will receive a confirmation email or SMS with a tracking number and courier details.
To track:

  • Visit the courier’s website and enter your tracking ID.

  • Or, go to the “My Orders” section of your MaBapu Foods account to view real-time tracking updates.

If you need help, contact our support at info@mabapu.com.

How Can I Return a Product?

We offer an easy and hassle-free return process at MaBapu Foods. If you're not satisfied with your purchase, you can initiate a return within 2 days of receiving the product.

Note: Return is Only applicable According To Return & Refund Policy.